KH596499 Begin your journey with a job, stay for a career Full-time rotating shifts Mon-Fri, starting from either 8AM or 9AM Exciting and comprehensive training designed to set you up for success Kleenheat has been providing energy solutions to homes and businesses across Western Australia and the Northern Territory for more than 60 years. We're a WA born and bred company, and part of the national Wesfarmers group. We're committed to delivering energy for today's customers and tomorrow's opportunities, with a focus on safe and reliable products and helpful customer service. We're proud of our values of safety, accountability, integrity, collaboration, and customer focus - and understand that our success is because of our people. About the role: We are seeking diverse individuals who can work effectively both in a team environment and independently, with strong time management skills, are interested in exploring new opportunities and advancing their careers. As a Customer Service Officer, you will be the first point of contact for new and existing customers, providing support and information on our LPG (liquefied petroleum gas) and natural gas products. You will have the opportunity to connect with customers, addressing their enquiries and providing exceptional support through multi channels including phone, email, web chat, and social media. What's in it for you? At Kleenheat, we have a range of benefits to keep life flowing inside and outside of the workplace; Access to seminars and networking events. Ongoing professional learning and development opportunities across our diverse businesses and the Wesfarmers Group to help you progress your career. Kleenheat's employee discount off your residential LPG or natural gas account. Competitive remuneration, including allocation of Wesfarmers shares and participation in our annual incentive plan. Time for the family with parental leave payment up to 18 weeks. We provide uniforms (wearing of uniform is optional). Access to various health and wellbeing initiatives, including private health insurance discounts, our employee assistance program, annual flu vaccinations, support resources and our safety-first culture. Salary sacrifice opportunities, including novated lease vehicle packaging. Access to benefits across Wesfarmers, including staff discounts at Bunnings, Kleenheat, Kmart, Target, Officeworks, Clear Skincare Clinics and Wesfarmers-sponsored arts events. Hybrid opportunity once you've settled into your new role (mix of on-site & work from home requirements). We welcome people with different skills and life experiences and encourage individuals from diverse backgrounds to apply. We are committed to building an engaged and talented workforce that represents the people who live in the communities where we operate-fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. We welcome and encourage people from diverse backgrounds, particularly Aboriginal and Torres Strait Islander people, to apply. Applications close: 8pm AWST, Sunday 9th June 2024. Our recruitment process considers your alignment to our company values and the requirements of the role. We also have several checks which may be conducted to demonstrate your suitability for the role including but not limited to psychometric assessment, police checks, medical, drug and alcohol testing, right to work check, qualifications, due diligence and/or reference checks. We reserve the right to commence the recruitment process prior to the closing date. Therefore, It is recommended to apply as soon as possible. We respectfully ask that no agency resumes be presented at this stage.