In this role you will: Participate in the development, implementation and evaluation of efficient and effective work systems. Perform data entry and enquiry functions on database programs. Examine incoming correspondence to determine action. Distribute and register incoming and outgoing correspondence. Undertake general administrative duties as requested supporting management including diary management, organising meeting rooms and teleconferences, minute taking, word processing and spreadsheets, answering telephone enquiries, photocopying and faxing. Provide advice on general administration aspects of the area operations. Liaise with officers at all levels within both public and private sectors in relation to the office activities. Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers. Efficient time management skills and the ability to prioritise tasks as demands arise and with competing priorities. Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies. Ensure the confidentiality of all documentation handled and maintain a secure filing system. Prepare documentation for valuables and monies for prisoner's transfer, monthly reconciliations and disposal of prisoners' unclaimed cash and valuables. The essential requirements for this role are: Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data Proven administrative skills Ability to apply and understand departmental policies and procedures Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software Ability to acquire knowledge of relevant acts and regulations Ability to use judgment and discretion with confidential information Decision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilience Teamwork skills with the ability to work without supervision and as part of the broader team. In addition, demonstrated ability to collaborate and contribute to team results. Well-developed written and verbal communication skills with a focus on providing strong customer service