A fantastic internship opportunity in a reputable company to enter the industry. ABOUT THE HOST COMPANY: Our Host Company believes in investing in fresh talent and nurturing them for growth and career success. ABOUT POSITION : We’re looking for a Customer Service Representative Intern. Our host company offers meaningful work experience, strong supervision, supportive work environment, and is planning to offer permanent employment for the suitable candidate. ABOUT YOU: You must: be studying a relevant degree qualification or a recent graduate. have excellent communication skills, both written and spoken. have the necessary technical and soft skills to perform the job. respond promptly to customer inquiries via phone, email, and social media platforms. provide accurate information about products, orders, shipping, and returns. handle and resolve customer complaints in a professional and efficient manner. maintain a high level of product knowledge to assist customers effectively. collaborate with other team members to ensure customer satisfaction. assist in maintaining customer databases and records. be committed to a career in your field of study. be able to work at least 3 days per week. LEARNING OUTCOMES: You could be provided work experience in the following areas: responding promptly and professionally to customer inquiries via phone, email, and social media platforms. delivering accurate and detailed information regarding products, orders, shipping, and returns. effectively handling and resolving customer complaints, ensuring a positive outcome for the customer and the company. maintaining comprehensive product knowledge to offer expert assistance to customers. collaborating effectively with team members to enhance overall customer satisfaction. efficiently managing and updating customer databases and records, ensuring data accuracy and completeness. LOCATION The host company is located at Melbourne. WHY SHOULD YOU APPLY? You will benefit with: A program fee of $2,200 applies if you want a guaranteed placement. Unpaid work experience guaranteed for 12 weeks. Interview the interviewer to assess the quality of the internship. Internship agreement with a structured training plan. Reputable host company. Challenging, meaningful, and relevant job duties Performance appraisals by the supervisor to ascertain that you are learning and progressing on the job. Options to work 3, 4, or 5 days per week so you can balance internship with your study or work commitments. A chance to prove your worth to secure a job offer. Job placement assistance after internship. Work experience insurance cover for peace of mind. Compliance with the Fair Work Ombudsman’s guidelines for an internship to ascertain that you are the one benefiting the most from the internship, not your host company. Check out some of our success stories at: BIT.LY/STUDYANDWORKSTARS Want to start your career? Why wait? Apply now