Administration Clerk John Flynn Private Hospital, Tugun About the Role You will join our Administrative Team, delivering comprehensive, customer-focused services across all functions of the Hospital Front Office. In this role, you will report to the Administrative Services Manager and collaborate closely with a supportive team. John Flynn has permanent full-time, part-time and casual opportunities available in a variety Administration Clerk roles including: Front Reception, Switch, Customer Service, Theatre Scheduling/Bookings, Ward Clerk Float and Chart Prep. You will be responsible for effectively performing the administrative duties within the department as part of a team who works cooperatively sharing roles and responsibilities to meet the needs of the customer. Your responsibilities will include providing excellent customer service at the front desk, greeting patients, and processing their initial paperwork. This position involves shift work, so applicants must be available for weekend and evening shifts on a 7-day rotating roster. Your Skills and Experience To excel in this role, you should possess a professional administrative skillset and ideally have experience in the healthcare industry. Experience in patient pre-admissions is highly valued. Additionally, you should have: A positive and welcoming customer service approach. Demonstrated ability to work effectively as part of a high-performing team. Experience with patient management systems (e.g, Meditech) is highly regarded. Strong computer skills with a thorough understanding of the MS Office suite Relevant administrative or medical qualifications are highly valued. Remuneration: On offer is base hourly rate ranging from $28.91 superannuation based on experience level and qualifications, exclusive of penalties or allowances What's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Please note casual employees may not be eligible for all benefits. The Hospital John Flynn Private Hospital is a 354 bed, acute care hospital located at Tugun, which is on the southern end of the Gold Coast, within 5 minutes from the Gold Coast Airport. The hospital provides services to the population of the Gold Coast and the Tweed Coast extending into the NSW Northern Rivers area. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com Requirements Must provide a National Police check conducted within the previous 12 months Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. If you have any enquiries regarding this opportunity, please do not hesitate to contact Tracey Thorpe via email at ThorpeTramsayhealth.com.au