Are you our next Customer Service Superstar? Come join the team at No Borders Law Group. About us No Borders Law Group; a law firm recognized by its clients and peers for its expertise in its practice areas of Migration, Employment, Commercial and Property Law. With a diverse range of clients, including migrants, multinational corporations, governments, and individual clients at all levels, we are an ambitious firm striving to exceed the expectations of our clients. Our firm is based in Milton, and we are a part of the Milton Green corporate campus. Enjoy the freeness of having access to tennis courts, push bike storage, clothing lockers, showers and fresh towels, GHD hair dryers and straighteners, clothes steamers, dry-cleaning service, events spaces - all within a 5-to-10-minute walk to a number of different coffee shops and restaurants, a handful of gyms and wellness centres, main public transport hubs, Suncorp Stadium and Brisbane’s beautiful river side walking, and bike paths. Where we are going We will be celebrating our 26th birthday this year and the firm is stronger than ever. With over 40 employees, we are a growing mid-tier firm with strong and developed practices. If you are motivated with a desire to provide exceptional client service every time, then we would be delighted to hear from you. The successful candidate will be offered: Competitive salary package (depending on experience) Professional Development Morning Tea events and training programs Well-equipped office and a positive team environment RDO reward/bonus opportunities Career progression opportunities, locally or nationally Salary packaging opportunities Employee Benefits Package Company retreats overseas, team-building events, social activities Employee of the Month incentives Mentoring High-performing team Fast-paced environment This is primarily a customer service and legal reception role, which involves engaging with a large number of inbound prospective calls/clients, along with coordinating face-to-face appointments, reception guest arrivals, general administration and team assistance duties. Casual role - maximum 36 hours per week, ideal roster: 2 x 7:30am starts per week 3 x 10:00am starts per week Friday half-day Minimum requirement for this position; you will need to have over two years experience in a fast-paced Customer Service and/or Reception role/environment, with a proven record. Your strengths include: Strong attention to detail Exceptional verbal and written communication skills, including the ability to communicate effectively, with stakeholders from a multitude of different cultural backgrounds Professional presentation at all times Ability to effectively build relationships with key internal stakeholders Ability to work well and remain calm under pressure Managing a large amount of inbound calls - with ease Exemplary listening skills and adaptability Highly motivated and driven, to meet/surpass Measures of Success (MoS) Highly developed organisational skills Empathy, resilience, great with common-sense thinking Always being pro-active A vibrant personality and a high-level of confidence APPLY NOW or email scottdnobordersgroup.com.au