Are you passionate about customer service and enjoy working with technically-oriented products? Join our winning team today Located in the heart of Arndell Park, with convenient onsite parking. Take charge of your career with a company that values work-life balance. Enjoy a fantastic team atmosphere. About The Company Our client is a thriving, Australian-owned market leader with a growing market share. They foster a transparent environment where enthusiasm is contagious, making each day at work enjoyable and stimulating. About the Role As the Customer Service Representative, you'll provide exceptional service to the building industry, focusing on retail markets and trades. Key Responsibilities Handle incoming calls and emails from customers, ensuring smooth order processing. Solve a variety of issues, from delivery questions to correcting errors. Prepare quotations to satisfy customer needs. Participate in daily Work in Progress (WIP) meetings. Manage cases using CRM or relevant ERP platforms. Skills and Experience At least 3 years of experience in a technical customer service role. Perfect for those interested in interior design or experienced in the building industry, ready to excel in customer service. Proficient in Microsoft Word and Excel. Previous ERP experience. Exhibit a collaborative spirit, helping to enhance the skills of your team members. Click the " APPLY " button now