Admin Assistant for a global firm. Mon - fri -Jandakot area - $35 - $38 per hour Client Details Admin Assistant for a global firm. Mon - fri -Jandakot area - $35 - $38 per hour. Small close knit team. Start time - 7.30am to 3.30pm. Description You will be responsible for: Directly coordinating and planning the daily activities and work of all Field Service Technicians Scheduling daily and in advance all work to technicians and or additional equipment for reactive and planned calls to ensure first time fix [right tech/skill/right site/right tools, in accordance with legislated tolerances, SLA's & KPI's. Adhering to national standard processes and or customer bespoke processes for daily activities including a first call resolution mindset where applicable on all inbound/outbound calls/emails, customer retention, customer disputes, scheduling, invoicing, purchasing, portal management, call logging and contract data management/integrity. Assessing and solving problems and remedying underlying cause to reduce or remove recurrence. Provide support to colleagues and work collaboratively with all stakeholders to improve and enhance activities as customer and business requirements Profile Attention detail Full working rights Good customer service skills Stong admin skills Job Offer Mon - friday Jandakot Location Weekly Pay