This is a great opportunity for an experienced Customer Service Officer to join a thriving business during an exciting time of growth. The company: Our client is a market leader in freight and logistics solutions Benefits: • Free Parking on site • Progression opportunities • Positive culture The Role: • Process incoming orders from customers/clients via phone and email • provide updates on current order status and estimated times of arrival • Log relevant/necessary information efficiently • Liaise with carriers on consignment pickups, deliveries/delays, and other freight-related issues • Build and maintain internal and external relationships • Actively participate in continuous improvements • Management of the database Skills and experience: You are experienced within customer service and enjoy working with people. You bring relevant experience within similar environments, can work in a fast-paced and evolving environment, be a team player and offer strong systems skills.You take pride in the detail and accuracy of your work, and possess a mindset for continued learning and development For more information: For a brief, confidential discussion about this role or your next career move, please contact Rebecca at rebecca.wilsonmillerleith.com.au