Here at Veritas Recruitment, we are currently searching for multiple experienced Customer Service candidates for several of our active roles across the South Eastern suburbs. If you are the type of person who is committed to providing excellent customer service, and you’re looking for a temporary or permanent role feel free to apply below. Responsibilities • Respond promptly and professionally to customer inquiries via phone and email • Resolve customer issues and complaints with patience and efficiency, ensuring complete satisfaction • Provide detailed product information and assistance to help customers make informed decisions • Process orders, returns, and exchanges accurately and efficiently • Maintain accurate records of customer interactions and transactions • Collaborate with other departments to address and resolve any customer issues • Stay informed about company products, and services to provide accurate information Key Requirements • Proven experience in a customer service-based role, ideally in an office environment • Excellent communication skills, both verbal and written preferred • Strong problem-solving abilities and a positive attitude • Ability to multitask and manage time effectively • Ability to work in a team environment • Quite tech savvy and able to pick up new systems relatively quickly Benefits • Flexible working arrangements – 1-2 days from home (depending on the role) • Opportunities for career advancement • Supportive and inclusive work environment • Employee discounts • ASAP Starts To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114.