About TMC Telemedicine Clinic (ATMC) pioneered teleradiology services in Europe when it was founded in 2002 and has since become a vital partner for more than 120 radiology departments in the UK, Sweden, Denmark, and Norway. In November 2017 TMC became part of Unilabs, a leading European provider of clinical laboratory testing and medical diagnostic. More and more European hospitals are realising the advantages of managing their reading capacity in collaboration with TMC. This year our team of more than 260 highly-specialised radiologists will report over 630,000 cases, making a significant positive impact on the life of patients and hospital staff. In addition to our radiology reporting service, TMC offers pathology reporting services, IT-infrastructure, and software to its hospital clients, as well as training for radiologists (TMC Academy). Besides this decent track record, we like to think that what’s most special about TMC is its culture. Many people say that TMC has the feel of a thriving start-up and they are surprised at how kind and caring we are when dealing with each other and our business partners. If you are interested, you can learn more about our culture in our TMC Culture Book. The Opportunity As more hospitals all over Europe recognize the advantages of managing their capacity in network with TMC, we are growing quickly. The on-call service that we provide for Scandinavian and UK hospitals during European nighttime from Sydney, Australia has been especially popular. In order to provide an excellent service and patient treatment during European nighttime, we are searching for Swedish Medical Administrators eligible to relocate to Sydney, Australia for periods of 6 to 24 months (or longer). We can guarantee you will never be bored You will work in a dynamic environment with friendly colleagues in a strong team of administrative staff, radiographers and radiologists. From our office in Sydney, with a light and pleasant work environment in the heart of the Centre Business District (CBD) and close to the harbor, we offer our emergency services to hospitals in Scandinavia. Mission and Organisational Context You will be a local contact point for radiographers, radiologists and clinicians at our client hospitals and your most important task will be to control and organize the incoming radiology activity to make sure we can deliver reports within 1 hour. Your role and dedication will be crucial to a seamless delivery of the service. The role is based at Australian Telemedicine Clinic headquarters in Sydney, right behind famous Sydney Opera House and The Royal Gardens. Most of our employees get to the office crossing the harbour by ferry, not a bad start of the day, isn’t it? You will be part of TMC’s Operations Team, a diverse group of open-minded, fun and respectful people and report to its manager. Role and Responsibilities Communication, communication, communication – You liaise directly with hospital staff at European night-time to discuss incoming cases and at the same time you handle communication between hospital staff and TMC radiologists. State-of-the-art of reporting – You ensure that all the cases which are going to be examined include essential clinical information and full set of images and that they are prepared in the most appropriate manner to ensure effective reporting by the radiologist. Turn Around Time (TAT) – You check the response times and make sure we comply with the company KPIs. Data management and statistics – You are in charge of reviewing incoming data provided by the hospitals and requesting any missing information. You manage certain statistics, provide support with audits and deal with cases (data entry and preparation of cases, distribution of radiology reports). Cooperation with other departments – When necessary, you inform our Key Account Managers about any problems or anomalies in workflow, so they can provide an accurate feedback to the clients. Experience, Knowledge, Skills Medical experience – You have at least 2 years of experience in a medical environment, it is a plus if this is in emergency healthcare. RIS and PACS – You have worked with information systems used in healthcare organisations (e.g. RIS and PACS systems) and can describe yourself as technology savvy. Language skills – You will communicate with Swedish and Danish hospitals on a daily basis, therefore we require a native level of the Swedish language and good knowledge of Danish. Additionally, you need to demonstrate an advanced level of written and spoken English. Role-based competences Customer minded – We want you to be proud of your work, but don't let your ego get in your way. We always go out of our way to accommodate requirements and needs of our teammates and clients and you should be prepared to do so too. Positive attitude – We believe that positive energy can heal the universe, so we want to surround ourselves with happy people and we will do our very best to make your work rewarding. Be enthusiastic, you're going to be a part of something amazing Team Player – As you will be working closely with our team of radiologists, team spirit and cooperation is essential for this position. Independent problem solver - We are a team and you will always be provided with the necessary support. Nevertheless, we are looking for a person who will be able to take ownership of assigned tasks and projects. Organisation and planning - You are proactive and able to plan and execute a complex series of activities; you are good at meeting deadlines; you feel comfortable juggling several issues simultaneously, especially if your work gets hectic and stressful. Communication skills – You need to have a clear thought process and the ability to find appropriate vocabulary and a suitable style for different audiences. TMC is a challenging and fun workplace with a young, diverse and very international team (over 40 nationalities). Our business language is English. We consider ourselves a very friendly, dynamic and non-hierarchical workplace. People care for each other and always try to help. We are growing fast and face new opportunities and challenges every day. This is why we need people with open and flexible minds who can cope when things become hectic and intense. However, we also make sure that we quickly recover our balance so that we not only enjoy our work but also our families, friends, and activities outside TMC. Apart from making a living, people at TMC come to work every day because they want to make a difference in people’s health care. Everything we do is focused on diagnosing patients’ health problems quickly and correctly. This is what drives us. We pay special attention to the way we do things at TMC and hold up the following five core values: 1. Uncompromising quality and care in all medical matters. 2. Gaining more and more expertise by learning and generously sharing knowledge. 3. Setting new standards through experimentation and innovation. 4. Caring and respectful collaboration across departments, borders, and cultures. 5. Going the extra mile and having fun. These values determine our behaviour and guide us in our decision making. To fit in at TMC you need to respect and demonstrate these values in your daily work. This is an excellent opportunity for qualified, quality-oriented people to join a professional company with high growth and good career opportunities while enjoying a high quality of life in Sydney. We know that moving to a new country can be a challenge, therefore we offer working conditions based on Australian wages, complete management of the visa process, initial accommodation and support with other practical things associated with relocation. If you find this opportunity attractive and challenging, we would love to hear from you. Please apply directly on the career website or alternatively contact Robert van Tuijl, People & Values Manager on 34 93 55 00 750. Job Types: Full-time, Permanent Pay: $70,000.00 – $90,000.00 per year Benefits: Health insurance Schedule: 8 hour shift Supplemental pay types: Performance bonus Education: Diploma (Preferred) Experience: Medical: 1 year (Preferred) Work Location: In person