Senior Desktop Engineer — Adelaide CBD, Adelaide

Our client is a large tertiary organisation seeking a seasoned and dynamic desktop support technician to join a thriving EUC team. You will be responsible for the operations, strategy and lifecycle management of EUC services and provide level 2-3 support. This is in a multi server environment, Windows, macOS, Linux and Citrix. This is a 6 month opportunity with view to extend, working hybrid remote and in Adelaide City. Candidates must be located in Adelaide Requirements Support for Windows, Apple, Linux and virtual desktop platforms (servers and virtual desktop) Provide a high level of technical support necessary to ensure that a high standard of customer service is delivered and that all relevant service level agreements and timeframes are met. Deliver MECM application and device packaging services. Represent End User Computing as a senior capability and escalation point with internal and external stakeholders. Identify trends and use problem solving techniques to reduce the volume and impact of issues arising and advise other staff as appropriate. Meet with partners and vendors to identify their technology requirements where appropriate, and manage the delivery of solutions, whilst managing expectations. Experience managing end user devices in large enterprise environment. Apply through the link provided, email any queries to jessica.maihudson.com quote REF238172 Only candidates with a suitable profile and based in Adelaide will be contacted.

Applications close Sunday, 30 June 2024
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