dnata is one of the world's largest air services providers offering ground handling, cargo, travel and flight catering services across five continents. The role will support the broader team with a focus on the overall employee lifecycle including administration, leave and attendance reporting and compliance. This role is the first point of contact for our employees & local management throughout their journey at dnata. Primary duties and responsibilities Working closely with the HR Business Partners, providing exceptional support to employees and managers with day-to-day queries Maintenance of all employee records within HRIS (Zambion/Human Force) Assistance in maintenance of HR, safety & compliance policies and procedures Assist in any discipline/grievance case management Creating and maintaining relationships with key stakeholders as required Ensure compliance prior to onboarding i.e. reference checks, pre-employment medical and security checks, I.T Work towards creating a pro-active service culture and thrive to continuously improve the employee experience Assist the business with various initiatives and HR business improvement projects To be successful in the role: Tertiary qualification in HR or a related field (or working towards) Experienced in the quality delivery of a diverse range of generalist administration functions Demonstrated experience in a similar role Ability to interpret awards, agreements and local frameworks Ability to communicate effectively Proven ability to exercise discretion at all times Proven ability to work as part of a team and work independently achieve work objectives This role is located in Mascot, only a 7 minute walk from Mascot station. dnata also supplies onsite parking should you wish to drive If you are looking for a highly rewarding career in aviation services, you're looking for dnata.