Our Mission to be Bold and Impactful Be a part of a fast-growing organisation, who work with cutting edge technology Grow, engage and develop Emesent's client relationships Be part of an exceptional global team How you contribute As a Channel Sales Director at Emesent, your role is to provide strategic leadership and vision for the refresh of Emesent's Global Reseller Model, aligning it with company goals and objectives. You will work with Sales, Marketing and Customer Success leads to ensure our Reseller Model aligns our respective Sales, Marketing and Customer Success strategic objectives. Here's what we need Responsibilities: Strategic Leadership: Provide strategic leadership and vision for the refresh of the global reseller model, aligning it with company goals and objectives. Stakeholder Management: Build and maintain strong relationships with internal stakeholders, reseller partners, and customers to drive collaboration and alignment. Results Orientation: Drive results and achieve measurable outcomes in terms of revenue growth, market share expansion, and partner satisfaction. Risk Management: Identify potential risks and challenges associated with the reseller program refresh and develop mitigation strategies to address them. Compliance and Governance: Ensure that the reseller program complies with relevant regulations, policies, and industry standards, and maintain appropriate governance and oversight. Continuous Improvement: Foster a culture of continuous improvement and innovation within the reseller program, seeking opportunities to enhance effectiveness and efficiency. Team Development: Develop and mentor the Channel Sales Managers responsible for executing the reseller program refresh, providing guidance, support, and development opportunities. Adaptability: Remain flexible and adaptable in response to changing market conditions, customer needs, and business priorities, adjusting the reseller program as necessary to drive success. Communication and Transparency: Communicate openly and transparently with all stakeholders, providing regular updates on progress, challenges, and successes related to the reseller program refresh. Deliverables/Accountabilities:Strategic Plan: Develop a comprehensive strategic plan outlining the goals, objectives, and roadmap for refreshing the global reseller model.Market Analysis: Conduct thorough market research and analysis to identify trends, opportunities, and competitive landscape in the global reseller market.Reseller Program Redesign: Oversee the redesign of the reseller program, including pricing structures, incentive programs, and partner tiers, to optimize partner engagement and revenue generation.Training and Enablement Materials: Develop training and enablement materials for resellers to ensure they have the necessary knowledge and resources to effectively promote and sell the company's products or services.Performance Metrics: Define key performance metrics and KPIs to measure the success and effectiveness of the refreshed reseller model.Implementation Plan: Develop a detailed implementation plan outlining the steps, timeline, and resources required to execute the refresh of the global reseller model.Communication Strategy: Develop a communication strategy to effectively communicate changes and updates to internal stakeholders, reseller partners, and customers.Feedback Mechanism: Establish a feedback mechanism to gather input and insights from resellers, internal teams, and customers to continuously refine and improve the reseller program.Cross-functional Collaboration: Collaborate with cross-functional teams including sales, marketing, customer success, and finance to align the reseller program with overall business objectives and strategies.Performance Review: Conduct regular performance reviews and assessments to evaluate the effectiveness of the refreshed reseller model and make adjustments as needed. How you'll succeed Domain experience: Industry experience in AEC, survey, geospatial, or mining Reseller/Channel Sales: Experience in designing a Reseller/Channel Sales Strategy and model globally. Experience in working with Sales teams locally and globally to implement a designed Reseller/Channel Sales model. Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently, both remotely and on-site. Analytical thinking to identify root causes of problems and provide effective solutions. Customer-Focused Communication: Excellent communication skills to effectively convey technical information to customers, both verbally and in writing. Ability to understand customer requirements and tailor technical solutions to meet their needs. Project Management: Strong organizational skills to manage multiple customer projects simultaneously. Ability to create project plans, set milestones, and ensure timely delivery of solutions. Collaboration and Teamwork: Collaborate with cross-functional teams, including sales, marketing, and customer success, to address customer needs. Adaptability: Ability to adapt to new technologies, software, and hardware quickly. Flexibility to travel to customer sites as needed. Continuous Learning: Stay updated on industry trends, emerging technologies, and advancements in drone and robotics technology. Pursue additional certifications or training to enhance skills. Interpersonal Skills: Build and maintain strong relationships with customers, providing ongoing support and ensuring customer satisfaction. Ability to work effectively with a diverse range of clients and stakeholders. Documentation Skills: Maintain detailed documentation of customer interactions, technical solutions, and best practices. Prepare and deliver technical documentation, manuals, and training materials. The added perks Get a competitive remuneration package superannuation. Participate in our employee share option scheme (Equity). Work alongside a friendly and passionate team on cutting edge technology - We know that our success and growth is a result of our motivated and inspiring teams. Take up our genuine learning and development opportunities. Settle into our great work environment and facilities. Chill out and enjoy our loaded kitchen facilities with games, snacks, drinks, fresh fruit and coffee machine provided. Take advantage of our office location in Milton - Enjoy the bustling cafes and tasty food options available Work in comfort with a casual dress code. Utilise our secure bike storage and shower facilities offered on-site. 1 full day of leave, each year for work anniversaries Who are we? Emesent is a world-leader in drone autonomy, LiDAR mapping, and data analytics. Our vision is to autonomously map the inaccessible. Founded in 2018, with deep connections to Australia's globally recognised CSIRO, we have been striving towards our vision and rapidly grown into a mid-sized global organisation. Emesent has built a reputation for delivering high-quality data capture in the mining, infrastructure, survey, and mapping industries. Our team of 100 roboticists, engineers, and business development experts work side-by-side to deliver revolutionary efficiency, safety, and operational insights to our customers. Our flagship product, Hovermap, is a smart mobile scanning unit that combines advanced collision avoidance and autonomous flight technologies to map hazardous and GPS-denied environments. Its award-winning technology utilises innovative hardware, advanced algorithms, and machine learning to automate collection and analysis of the physical world. Equally capable above ground or underground, indoors, or out, Hovermap is a complete mobile LiDAR mapping solution. Hovermap is uniquely versatile, it can be backpack, drone, or vehicle-mounted to map challenging, inaccessible areas enabling our customers to gain insights that were not possible before. With multiple applications across several industries and a rapidly growing customer base, Hovermap and our other solutions are being used commercially for a variety of applications by enterprise customers around the world. Why Emesent? At Emesent, you will have the opportunity to work on ground-breaking technology that is shaping the future. We offer a dynamic and collaborative work environment, competitive compensation, and opportunities for professional growth. Join us in our mission to push the boundaries of robotics and digitisation to help humanity explore further and understand more.