Flourish Australia has an exciting opportunity for an Administration Support Officer to join the team at our Support Hub based in Sydney Olympic Park This position available is: Casual Working Monday to Friday Level 1-3 on the Flourish Australia Enterprise Agreement (2018) About the Opportunity In this role you will be responsible for a broad range of administrative support functions reporting to the Administration Manager who is also Executive Assistant to the Chief Executive. You will demonstrate a high level of professionalism as the first point of contact to ensure a positive experience for those wishing to access Flourish Australia. To be considered for this role, you will have a minimum of 3 years experience in an Administrative role, preferably within the community services sector. In addition, you will have a proficient understanding of contemporary relevant office software, including Office365. You will be a professional and emotionally intelligent individual, with strong written, verbal and interpersonal communication skills, as well as effective organisational skills, good problem solving skills and the ability to maintain confidentiality at all times. You will also be able to demonstrate a practical and optimistic approach, possess the ability to work effectively within a team environment as well as independently, and have a good degree of computer literacy. The responsibilities of Administrative Support Officers include (but are not limited to): Providing a professional reception service as required Providing general administrative and clerical support Processing referrals and enquiries in the relevant databases Coordinating registration for staff at training/conferences and travel/accommodation arrangements as required Maintaining effective communication with stakeholders at all times Filing, word processing, and data entry Handling enquiries via telephone, electronic and paper mail, fax or visitors and directing them to the appropriate locations and managers Maintaining records as required For more information about what it means to be an Administration Support Officer with Flourish Australia, please review the Position Description . For further information, please contact Julie Fraser, Administration Manager E: julie.fraserflourishaustralia.org.au (please do not email applications) Who we are Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs. Our positions are open to all suitably qualified applicants . We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from Culturally and Linguistically Diverse communities and LGBTQ communities and mature age candidates. Selection Criteria