Join a national leader in Australian Retail & Manufacturing Boost your career in the next level with Stratco Be part of a dynamic and fast-paced Selling & Customer Service Team ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. THE OPPORTUNITY An exciting opportunity has become available for a Trainee Manager based in Canning Vale. This position involves working as part of our collaborative Customer Service Team - reporting to the CSC Manager. This is a FULL TIME role – requiring the flexibility to work alternate Saturdays (8am – 3pm) RESPONSIBILITIES Provide exceptional customer service for inbound calls and email enquiries Utilise your selling skills to provide solutions to customers Processing and entering orders and developing product knowledge Collaborate with team members, other business areas and projects as required Strict adherence to our critical safety rules & contributing to a safe working environment ABOUT YOU A passion to deliver outstanding customer service Proven ability to provide solutions and drive sales to meet customer’s needs An eye for detail with strong administration and data entry skills Highly organised with the ability to liaise across all levels of the business Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart REWARDS & BENEFITS Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme OUR PHILOSOPHY Whilst manufacturing is our foundation, our team is our future. Stratco are invested in providing fulfilling and rewarding careers, empowering our team to grow, and encouraging them to contribute and thrive. Be part of our dynamic business that is shaping outdoor living, improving the lifestyles of our customers, and making all our dreams come true. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’. APPLICATION PROCESS If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail. We embrace diversity and are dedicated to building a team that reflects the communities we engage. We welcome and encourage applications from individuals of all backgrounds. To see more information about Stratco & our careers please visit – stratco.com.au/careers