CSR is the name behind many powerful brands, providing innovative and sustainable building solutions across the residential, commercial, and industrial segments.Having serviced the building industry for over 70 years CSR Gyprock is one of the most trusted brands in Australia. Our Retail Trade stores (Gyprock Trade Centres - GTC) are specialists in providing a range of building materials, high quality tools and accessories for all types of customers.Our CSR teams are the heartbeat of our centres. They are passionate in their pursuit, seeking new ways to improve the customer experience, this creates an opportunity for career satisfaction, team value and financial rewards. If you're passionate about partnering with innovative excellence, we have the role for youThe Opportunity We are seeking a motivated, customer-centric Trade Counter Sales / Warehouse Operator to join our Regency Park Gyprock Trade Centre. In this dynamic role, you will be responsible for identifying and exploring new opportunities for CSR to grow the business by selling the benefits of our products to builders, contractors, architects, designers and DIY customers. Treating our business like your own, you will work closely with your customers to understand their businesses and help them to succeed, whilst working with our close-knit team to ensure the highest warehousing and retail standards are maintained.Some key responsibilities will include:Provide exceptional customer service for all our customers (walk in, email and phone)To assist in the day to day activities within the storeProcessing orders, invoices and paymentsMaintaining high standards of displays and merchandising in our store.Serving customers in the warehouse part of the store, e.g. loading customers vehicles with a forklift, loading vehicles by hand, etc.Warehouse operations including picking orders, inventory counts and general housekeepingMaintaining housekeeping within the warehouse areaEnsuring equipment such as forklifts and company delivery vehicles are correctly maintained, and all daily pre-start checks are completedEnsuring documentation, labelling and presentation of product is adhered to, as well as requirements under chain of responsibilityContributes to achievement of store revenue and margin budgetsAvailability to assist with various GTC sites when required.Based in Regency Park site, you may be required to work Saturday shifts at either our Mile End or Lonsdale Stores. What you will bring:Friendly, engaging, confident and resilientStrong customer service & retail sales experienceFlexible attitude and enjoys a challenge - No job too small, no task too greatEnjoys working in a tight-knit team environmentValid forklift licenceDrivers LicenceGreat computer skillsHours of Work:Monday to Friday: 6:30am - 15.30 pm. Hours outside of this will be paid in overtime including Saturdays if required: 7:30am-11:30am What is on Offer: Attractive salary 12% Super BonusOnsite training and upskillingAccess to CSR's amazing employee benefits & discountsWork with an established team that is friendly and supportiveIf this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development - then apply now To learn more about us see www.gyprocktrade.com.au CSR has a strong commitment to workplace, health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.