Service customers from initial order to finished product. Administrative duties. Hot-dip galvanizing company. Day shift At CoreStaff we pride ourselves on looking after our employees, engaging with you onsite, and rewarding you for doing a great job. Feel like part of the Crew, not just another candidate sent to an assignment and forgotten about. About Our Client Our client, located in Campbellfield, is Australia’s largest hot-dip galvanizing company and leader in protective metal coatings. We are currently seeking an experienced Customer Service Officer to work in their fast paced plant. The successful application would be required to work day shift. About The Job Reporting to the Operations Manager you will ensure seamless servicing of customers from the initial order to the finished product. Ideally you will have customer service in a production environment Respond to customer enquiries in a timely and professional manner Liaise between customers and the operations team determine completion dates of orders Update customers with information regarding the progress of their orders Data entry and maintain pricing lists Provide accurate quotes to customers Support sales initiatives to grow the business Additional administrative support as required About You Experience within a manufacturing and/ or distribution environment highly advantageous Strong organisational skills and ability to prioritise tasks Excellent customer service skills and mindset with exceptional communication skills Process oriented with a high attention to detail Ability to follow detailed administrative processes and work unsupervised Solid knowledge and experience with Microsoft Office (Word, PowerPoint, Excel and Outlook Minimum 2 years exp in Customer service/admin preferred. Benefits Casual ongoing role Campbellfield location CoreStaff is a leader in workplace diversity and we encourage applications from Indigenous Australians for all roles, females for non-traditional female roles, and applicants with disabilities to apply for all of our jobs. To become a part of the CoreStaff Crew today, please click the 'Apply Now' link to submit your application.