Are you ready to take the next step in your tech sales career at a market-leading company in the travel industry? Join our international, dynamic and supportive team in Sydney At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together What We Do… We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we're the world's leading open hotel commerce platform, supporting 40,000 hotels in 150 countries - with over 100 million reservations processed by SiteMinder's technology every year. About the Sales Executive role You will become a trusted advisor to hotel owners, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day-to-day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector. We won't throw you into the deep end - you'll be trained on our products, industry and sales processes. We have a month-long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals. What you'll do: You're busy reaching out to customers and spending 80% of your time on outbound callsDuring these calls, you'll create sales opportunities, showcase our solutions to customers, and personalize our platform to their needs Hotel owner having a hard day? You'll find out why and show them how we can helpManage the full sales cycle - from the first contact to closing the dealYou'll be working independently but never alone - your manager and team will help you shineCelebrate the successes of the day, because, let's be honest, you earned itContinue learning about yourself and adding to your skill bank through ongoing coaching, training and career progression planning What you have Fluency in German (min. C2) and professional proficiency in EnglishMinimum 18 months of Software-as-a-Service (SaaS) sales experience A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills Strong verbal skills to communicate professionally with customers, in writing and over the phone Self-motivation and resilience to show up each day and give your best Growth mindset - openness to feedback and coachingPlease send us your CV in English What you'll do: You're busy reaching out to customers and spending 80% of your time on outbound callsDuring these calls, you'll create sales opportunities, showcase our solutions to customers, and personalize our platform to their needs Hotel owner having a hard day? You'll find out why and show them how we can helpManage the full sales cycle - from the first contact to closing the dealYou'll be working independently but never alone - your manager and team will help you shineCelebrate the successes of the day, because, let's be honest, you earned itContinue learning about yourself and adding to your skill bank through ongoing coaching, training and career progression planning What you have Fluency in German (min. C2) and professional proficiency in EnglishMinimum 18 months of Software-as-a-Service (SaaS) sales experience A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills Strong verbal skills to communicate professionally with customers, in writing and over the phone Self-motivation and resilience to show up each day and give your best Growth mindset - openness to feedback and coachingPlease send us your CV in English What you'll do: Rock a headset like it's going out of style - you're busy reaching out to customers and spending 80% of your time on outbound callsDuring these calls, you'll create sales opportunities, showcase our solutions to customers, and personalize our platform to their needs Hotel owner having a hard day? You'll find out why and show them how we can helpManage the full sales cycle - from the first contact to closing the dealYou'll be working independently but never alone - your manager and team will help you shineCelebrate the successes of the day, because, let's be honest, you earned itContinue learning about yourself and adding to your skill bank through ongoing coaching, training and career progression planning What you have Fluency in Spanish (min. C2) and professional proficiency in EnglishMinimum 18 months of Software-as-a-Service (SaaS) sales experience A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills Strong verbal skills to communicate professionally with customers, in writing and over the phone Self-motivation and resilience to show up each day and give your best Growth mindset - openness to feedback and coachingPlease send us your CV in English What you'll do… Customer Acquisition: Learns SiteMInder's sales process and becomes knowledgeable of SiteMinder's products along with the target market in order to facilitate sales efforts.Client Contact: Establishing interest in SiteMInder's products through inbound or outbound phone activities in order to generate sales. Provides information to customers in order to educate and inform new potential opportunities about SiteMinder's products and services.Sales Target Attainment: Works to achieve monthly sales goals.CRM Maintenance: Learns how to manage Salesforce and keep all information up to date and track sales activities.Collaborating with: SiteMInder's Customers, Sales Team, Account Managers, Onboarding Teams, Product Teams, Marketing Teams, Support Teams. What you have… Possesses confidence, professionalism, motivation and eagerness to succeed.Driven and tenacious approach to hitting all sales activity goals.Have a basic understanding of how to achieve sales targets and manage business development activities.Strong verbal and written communication skills including professional telephone demeanor.Strong aptitude to learn the SiteMinder sales process and implement sales training.Uses time efficiently in order to meet personal and team goals and work collaboratively with other members of the team. What you'll do… Providing back end technical support for all SiteMinder labeled products and services to internal and external customers, with a primary focus on customers across English-speaking countries.Developing strong customer relationships by providing exceptional onboarding, technical support assistance, and customer retention by providing high levels of customer service utilizing phone, email, and other communication channels.Analyzing and providing insights to the customer in setting up the product and overall guest acquisition strategy by driving more awarenessBuild relationships with the customer to promote retention and loyalty.Provide continuous feedback on process improvements and on products to mitigate attrition.Identifying each customer's support and configuration requirements, setting expectations, and resolving issues whilst delivering against the role key performance indicators (KPIs).Ensuring all cases are resolved or escalated to the appropriate party in a timely manner in accordance with company service level agreements (SLAs) and individual KPIs, prioritizing caseload appropriately.Ensure that all issues are logged accurately on our client's CRM system, and that all cases are closed.Assisting with ad-hoc requests as required by managementProvide training and support for new team membersFollowing our client's practice process and procedures, specifically regarding escalating any security concerns or breach of security.Providing support on a 24/7 rotating roster which only changes on a quarterly basis to morning shift or night shift. supporting multiple regions across APAC,EMEA & AMERS. What you have… Open to fresh graduate with customer service mindset and willing to leanHave a high level of customer service and exposure to high growth tech products would be advantage (not necessarily an IT expert)Fluent English communication skills, both verbal and written.Strong troubleshooting skills - you will be able to quickly analyze problems, determine the root cause, reach a resolution, and resolve issues with a high level of accuracy.Operates across several computer platforms and applications at the same time.Social skills, ability to interact with a wide variety of people at different levels of seniority, and a laser focus on the customer experience.Experience working within a high-volume based SLA and KPI driven environment where your success is determined by great customer outcomes.Self-starter with the ability to multitask, manage own time and work under pressureA collaborator by nature and focused on building long-term relationships with clientsAbility to adapt and evolve with new processes and changes quickly.Ability to thrive in a fast-paced, agile, and dynamic environment. What You'll do: Client Acquisition - Creating new opportunities and upselling current customers. Achieving sales KPIs and targets - finalizing all sales in a timely manner. Identify upgrade opportunities with existing client base and generate new sales from these organizations. Presentation and negotiation - Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins. CRM maintenance - Maintain accurate records of your business development activities on SiteMinder's CRM system. Ensure all documentation is complete post sales to set up trials and to move the client to a subscription. Account management - Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager.Client feedback - Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback. Partner management - Work with local industry groups and travel associations to promote SiteMinder's products and brand. Attend key functions and events, requiring occasional travel to client locations to attend meetings with relevant managers. What we need from You: Experience in Software-as-a-Service (SaaS) sales A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills Strong verbal skills to communicate professionally with customers, in writing and over the phone Self-motivation and resilience to show up each day and give your best Growth mindset - openness to feedback and coachingAble to travel to our Hammersmith offices 3 times a week What you'll do… Drafting, reviewing, and negotiating a broad range of commercial agreements with partners, suppliers, and customers.Supporting strategic corporate and commercial projects.Regulatory compliance, including designing and drafting policies and training programs.Providing ad-hoc legal advice to various departments and stakeholders.Assisting in major transactions, including M&A and litigation.Providing corporate governance and company secretarial support.Coordinating projects to improve and streamline internal processes. What you have… Extensive PQE at a reputable law firm or in-house at a large corporation.Detailed knowledge of corporate law, contracts law, competition and consumer laws, and privacy regulations.Excellent relationship management skills, with the ability to interact effectively and collaborate with stakeholders at all levels of the business, including external advisors.Strong analytical skills, attention to detail, commercial acumen, and problem-solving capabilities. Excellent written and oral communication skills. What you'll do… Develop new features for mobile applicationsAddress issues with the mobile applications - monitoring, understanding, and debugging crashesDeployment of changes to the mobile applicationsMonitor of the health of the mobile applications - ensure the performance, quality, and responsiveness of the application What you have… Experience in iOS development (minimum 3 years)Proficiency in Swift, SwiftUI, Combine, and multi-module appsDesirable: Working with GraphQLWork with outside data sources, APIs, local data persistence, state management and security best practicesCollaborate with iOS, backend, and product teams to ensure requirement alignmentDocker, Buildkite, Fastlane, Firebase App Distribution for CI/CD pipeline managementDemonstrated experience in unit testing for iOS applicationsWorking knowledge of the general mobile landscape, architectures, trends, and emerging technologiesStrong communication skills both written and verbalMotivated, self-starter and demonstrated ability to work independently as well as part of a teamLeadership skills to mentor junior engineers What you'll do… Develop new features for mobile applicationsAddress issues with the mobile applications - monitoring, understanding, and debugging crashesDeployment of changes to the mobile applicationsMonitor of the health of the mobile applications - ensure the performance, quality, and responsiveness of the application What you have… Experience in iOS development (minimum 3 years)Proficiency in Swift, SwiftUI, Combine, and multi-module appsDesirable: Working with GraphQLWork with outside data sources, APIs, local data persistence, state management and security best practicesCollaborate with iOS, backend, and product teams to ensure requirement alignmentDocker, Buildkite, Fastlane, Firebase App Distribution for CI/CD pipeline managementDemonstrated experience in unit testing for iOS applicationsWorking knowledge of the general mobile landscape, architectures, trends, and emerging technologiesStrong communication skills both written and verbalMotivated, self-starter and demonstrated ability to work independently as well as part of a teamLeadership skills to mentor junior engineers What you'll do… Rock a headset like it's going out of style - you're busy reaching out to customers and spending 80% of your time on outbound callsDuring these calls, you're finding and creating sales opportunities, showing off our solutions to customers, and personalising our platform to their needs Chatting with the people in charge of running things and bringing value to their dayHotel Owner having a hard day? You'll find out why and talk about what we can do to helpYou'll be working independently but never alone - our team managers are here to make you shineCelebrate the successes of the day, because, let's be honest, you earned itContinue learning about yourself and adding to your skill bank with our career growth, development and progression plans What you have… A commanding phone presence to call on customers in English Experience in Software-as-a-Service (SaaS) sales Writing skills to knock out a thoughtful emailBe fearless in leading meetings with customersA strong desire to learn and succeed in tech sales Self motivation and drive to continually grow Our Perks & Benefits… Equity packages for you to be a part of the SiteMinder journey Hybrid working model (in-office & from home) Mental health and well-being initiatives Generous parental (including secondary) leave policy Paid birthday, study and volunteering leave every year Sponsored social clubs, team events, and celebrations Employee Resource Groups (ERG) to help you connect and get involved Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply. LI-Hybrid