Our Adelaide & Brisbane offices are currently on the lookout for new sales and service superstars to help new or existing AAMI and GIO Business Insurance customers by asking the right questions to determine their insurance requirements or supporting their queries. If you think you are up to the task to help our customers protect their today and tomorrow, apply today. We are looking for candidates with a desire to drive their career forward by becoming an insurance specialist to small business customers. You will receive extensive product and industry training including personal advice accreditation to set you up for success in the role. This role is a permanent full-time role, Monday to Friday, commencing on Wednesday 26 th June. What you’ll do Receiving a high volume of calls regarding AAMI and GIO Business Insurance products, you will… Taking new & existing calls to assess eligibility, underwrite business insurance policies and make alterations to policies and cancellations. Deliver a seamless customer experience on various insurance products that provides value for our customers Identifying the appropriate insurance policies to meet customer requirements Achieve customer sales, service and retention targets set for all customer segments. What you’ll bring To be successful, you will need: To build and develop customer relationships through strong customer service and a passion to be your best Experience in a sales role with the ability to follow a compliant sales process and a proven track record in achieving sales targets is highly regarded Ability to adapt to change and demonstrate resilience Good computer literacy and navigation skills Shift & Hours We are recruiting for the following full-time shift: Monday – Friday – 37.5 hours per week - start window - 7.30am – 9.30am (SA time) / 8am – 10am (QLD time) ‘Start window’ means you can be asked to start at any time between the hours shown. You must be able to fully commit to the shift shown. If successful, we are offering 7 weeks full time, paid training (Monday – Friday from 8.30am until 4.30pm) , commencing on the 26 th June 2024. This training will be held onsite at our Brisbane or Adelaide offices. What we can offer you $59,000 base salary 11% super (equivalent to $65,490 incl. super) penalties on eligible shifts performance-based incentives Work in our Newcastle office as well as from the comfort of your own home. A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave. Great company discounts and benefits - 25% off insurance products & staff banking offers Extensive reward and recognition programs Invest in your brighter future with ongoing study support and career development programs. Give back to our communities with payroll giving, donation matching and paid volunteer leave. Find our full list of benefits here - Employee benefits | Suncorp Group Work from home requirements As this role will be a combination of compulsory onsite attendance and work from home you will need to be set up accordingly. To successfully work from home, you will require the following. Home phone line or VOIP connection Internet connection You will be provided with a company issued Laptop which can plug into the facilities in the office, or to use when working from home. For work from home purposes, you will also need a keyboard, mouse and computer screen at home, combined with the required cables and/or dock to connect to the laptop. Ergonomic set up with desk and chair in a quiet, private space. Chase the sun, apply online today At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned. At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact jenna.halfpennysuncorp.com.au for a confidential conversation.