Job Description Full-time, Monday to Friday 8:15am-5:00pm, 8 hours a day Primarily based at the Ferntree Gully office $32.01 per hour Your role as a Customer Service Officer will be to contribute to the provision of high quality, efficient and effective health services to customers and staff through customer service, clerical and administrative support. Your days will be fast paced and include; Working collaboratively with staff to provide an efficient and effective service to customers accessing this service Contributing positively to the high functioning team dynamic CSO Team Collaborating across all programs to ensure effective management of customer and service needs Providing support and assistance to fellow team members and Team Coordinator Ensure public enquiries are responded to with accurate information about EACH services and programs, or re-directed to the most appropriate staff member, referral, or intake team To view a copy of the full Position Description, click here . Alternatively, for more information please contact Eva Saris (Team Coordinator) at eva.sariseach.com.au What’s in it for you? EACH is committed to developing our people. At EACH you'll be supported to be your best. We provide: Culture: Engaging, inclusive, and supportive team environment. We also provide ongoing opportunity for career and skill development. Compensation: Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year and up to $2,650 additional tax-free money to spend towards meals and entertainment. Leave Entitlements/Policies: 4 weeks paid annual leave and public holiday substitution policy The Team We are a large Public Dental agency with 18 dental chairs in Ringwood and Ferntree Gully, Mobile Dental Vans, and outreach programs including Smile Squad and Smiles for Miles. Our Smile Squad school dental program provides exceptional dental care for every student enrolled in a Victorian public school. You'll be working as part of a large support team of 22 team members, reporting to the Team Coordinator, Eva Saris. This is a fast-paced position where you'll never be twiddling your thumbs so if you thrive in this sort of environment, please read further