Company Overview: Join our dynamic team at Werribee and Western Automotive Group, a leading player in the Automotive. We pride ourselves on providing flexible and convenient mobility solutions to our valued customers. As we continue to grow, we are seeking a dedicated and organized Administrative Person to oversee our operations (new start up business) and ensure a seamless experience for both our clients and team members. Location: Caroline Springs (Western Suburbs) Operational Oversight: Manage day-to-day operations of the car rental and subscription services. Ensure the fleet is well-maintained and ready for customer use. Coordinate with maintenance teams to address any vehicle issues promptly. Customer Service: Respond to customer inquiries, concerns, and feedback. Handle customer service escalations and find effective resolutions. Maintain high levels of customer satisfaction and loyalty. Administrative Functions: Oversee administrative tasks such as vehicle reservations, billing, and documentation. Maintain accurate records of rental agreements, customer information, and payments. Implement and enhance administrative processes for efficiency. Financial Management: Monitor and manage budgets related to car fleet maintenance and operational costs. Collaborate with finance to ensure accurate invoicing and billing procedures. Qualifications: Proven experience in administrative, preferably in the car rental/subscription business. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Familiarity with customer service principles and practices. Proficiency in Microsoft Office and relevant software applications. To apply, please use the Apply link and include your resume, alternatively, for a confidential discussion, please contact HR on [9217 8680]. Experienced applicants contact Sarah/Gustav on 0488 931 801