Job Number 23198751 Job Category Rooms & Guest Services Operations Location W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management Are you excited to work and create those epic moments for guests at our multi-award-winning venues? Come and join the largest hotel network in the globe at W Melbourne About Us - W Melbourne W Melbourne with its rebellious Flinders Lane address takes its design cues from the streets of Australia's cultural capital, holding the back-lane entrance keys to what's new/next in the city CBD. Revealing a playground where the early risers to the late-night revellers can turn up the tracks. Extending the laneway culture in, 294 bold hotel rooms and suites peel back the layers and revel in the city's history. Why Join W Melbourne? - Advance your Career Globally with Marriott International - Work for the largest and most respected hotel network globally - Marriott International. - Join a Multi Award Winning Hotel with a Two Hatted Restaurant, Best Deluxe Restaurant, Award Winning Event Spaces, and Award Winning Bar Design - Competitive salary, exclusive staff benefits, and access to global Marriott International discounts. - Enjoy a paid day off on your birthday because we believe in celebrating our rockstars - YOU About You - CANDIDATE PROFILE - Relevant experience in porter/valet is highly advantageous - A can-do attitude and outlook to the role - Must hold a valid Australian Driver License About the Role - POSITION SUMMARY - Greet and escort guests to rooms. - Open doors and assist guests/visitors entering and leaving property. - Assist with parking and retrieving guests' vehicles. - Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. - Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). - Transport guest luggage to and from guest rooms and/or designated bell area. - Assist with luggage storage and retrieval. - Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. - Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. - Communicate parking procedures to guests/visitors Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.