Are you a Customer Service extraordinaire with a knack for all things manufacturing and technical? Come and join our winning team Nestled in the heart of Arndell Park, the office boasts convenient onsite parking, making your daily commute a breeze Seize the reins of your career with a company that treasures work-life balance as much as you do Amazing team environment About The Company Our client is an Australian-owned market leader that has not only survived but thrived and expanded its market share. They offer a transparent atmosphere where everyone is passionate about what they do. You’ll love coming to work every day in an exciting and energetic workspace. About the Role As the Customer Service Representative, you'll be delivering unparalleled service to the building industry working within the retail markets and trades. Key Responsibilities Fielding incoming calls and emails directly from customers, facilitating order processing seamlessly. Navigate and resolve issues of diverse complexities, ranging from delivery inquiries to error rectification. Generating quotations to meet customer requirements. Engage in daily Work in Progress (WIP) meetings. Work with cases within CRM or suitable ERP platforms. Skills and Experience A minimum of 3 years’ experience in a technical customer service role. Ideal for those with an interest in interior design or experienced in the building industry, seeking to weave their magic in the realm of customer service. Strong Microsoft Word and Excel skills. Previous ERP experience Demonstrate a collaborative spirit, sharing your wisdom to elevate the skills of your fellow crew members. Click the " APPLY " button now