Permanent Role l Mon-Fri l Onsite Parking l Generous Salary Our Client: Our client has more than 25 years experience in Premium E-Commerce & Fulfilment Services. Located in Eastern Creek. Their core values are integrity, focus, openness, consistency and a commitment to exceed expectations. The company promotes positive working relationships and is now looking for an experienced Warehouse Supervisor to lead the team. About You: At least 2-3 years experience as a warehouse supervisor Punctuality Attendance People and team building skills: This will be the most important attribute Proactive and able to act promptly when required Able to forecast and plan to minimize uncontrollable for the staff and/or the company Excellent written and oral skills Can confidently engage with internal and external customers Able to apply the firm but fair approach without risking deteriorating the employee relationship The role: Responsible for approximately 15 to 30 staff Manage day to day orders Bulk picking the day’s allocated order stock Managing stock to be staged correctly for the picking team Refer to the daily calendar to pre the team on what deliveries / pick ups are due, which staff are away, and any other news for that day. Ensure trucks delivering and collecting are attended to as per SOP. i.e. Ensure the warehouse runs the respective checks with Client Services when there are delivery / collection issues. Ensure the requested Labour Hire staff have arrived at work, and make sure to communicate with the agencies when there are agent issues. Ensure SOPs are followed. To identify staff that may need training or follow up discussions regarding any work issues. Work with the warehouse coord(s) and Client services to address any issues. them and the warehouse. Ensure the receiving and returns are being processed in a timely manner. Monitor cage and pallet supplies from the freight forwarders. Monitor the job tickets’ dates, FIFO, and raise the alarm when there are delays. Ensure all staff, especially forklift operators, are following the strict safety guidelines. There is 0 tolerance for intentional dangerous conduct. Monitor checklists of key staff. Document KPIs, compliance information, stock issues, staff issues, and the respective items they should be reporting on. Deal with vendors; i.e Freight reps, fork repair vendors and other 3rd parties that we engage. What's in it for You: Onsite parking for management and permanent staff Monthly Lunches Supportive team Flexibility Females are encouraged to apply