Customer Service — Adelaide, Adelaide Region
Expired

We are seeking a self motivated customer focused team player to service customers over the phone and trade counter. Join a rapidly growing Company with opportunities to learn and grow Mile End South, South Australia location Full time work Monday – Friday (Public Holidays off) About us - Adelaide Belt & Hose: Adelaide Belt & Hose is a Hose and Fittings Distributor in South Australia. We are recognised leaders in supplying products across a broad range of industries such as Mining, Drilling, Agriculture, De-Watering, Aquaculture, Multi-fluid Transport, Waste Management, Petrochemical, Civil & Construction, Marine, Food & Beverage and Automotive. Our field of expertise is in the supply of Vee Belts, Pulleys, Hydraulic and Industrial hose assembles, together with associated products. About the role: We are seeking a self motivated and customer focused team player to service customers both over the phone and trade counter. Key responsibilities include: Receive sales enquiries (over phone, email and trade counter) and follow up with quotes and pricing enquiries Contribute to the customer service team by assisting other sales staff and counter sales Accurately enter cash sales, picking slips and invoices into the computer system. Arrange credits for incorrect pricing and returned goods at point of sale; identify reason for credit and rectify problems to eliminate future credits Ensure sufficient levels of stock are available and advise purchasing department of stock requirements These hands on roles will also require physical manual handling of industrial & hydraulic hoses and fittings for the purposes of preparing customer orders. About you – Skills and experience: Knowledge of Industrial/Hydraulic hoses and fittings would be an advantage due to the broad product range and target industries A demonstrated capacity to pick up and learn a broad range of technical product knowledge in a fast paced environment Current forklift license desirable Exceptional customer service focus Excellent communication and interpersonal skills High attention to detail and solid organisation skills Positive attitude and strong work ethic Benefits: If successful in this role, you will be joining a Company that continues to experience rapid growth We provide monthly team lunches and share in the celebration of the Company’s continue success with reward and recognition programs We also support and encourage ongoing training to develop your knowledge and technical ability to provide superior service to our customers MOTION is an equal opportunity employer You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

Applications close Sunday, 23 June 2024
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