Telecommunications Technical Support Engineer — Flemington, Melbourne

CoverTel Pty Ltd If you are:- Capable of adapting and building on your experience to grow within the role.- Able to adapt quickly to changing requirements and priorities.- Able to manage priorities in a high-pressure environment maintaining accountability.- Someone with a strong attention to detail. Then this just might be your job. BenefitsTask & Responsibilities DUTIES & RESPONSIBILITIES: Providing technical support to the sales team regarding the product's features and use cases. Monitoring telecommunications systems to assess the need for updates, upgrades, enhancements, and preventive maintenance. Managing the inventory and ensuring its compliance with laws, regulations, policies, and procedures in the provision of telecommunications systems. Contacting customers regarding equipment calibration. Providing technical support for maintenance and troubleshooting by determining appropriate configurations of telecommunications hardware and software, ensuring desired performance of telecommunications equipment. Diagnosing and resolving software and hardware issues related to the telecommunications equipment. Qualification & Experience QUALIFICATION: Bachelor’s degree or higher qualification equivalent to the Australian Qualification Framework ( AQF ) OR at least five (5) years of relevant experience may substitute for the formal qualification. SKILLS AND EXPERIENCE: Minimum three (3) years of full-time work experience as a Telecommunications Engineer or in a similar role. Interpersonal skills necessary to work in a team. A desire to learn and expand skill base. Demonstrated experience in managing priorities in a high-pressure environment. About Company CoverTel Telecommunications Group is an Australian owned company that offers a wide range of telecommunications test equipment, infrastructure and monitoring solutions that are vital for providing the highest level of service quality and experience to its customers in the Oil, Mining, Gas, Rail, Energy, Utilities, Defence, IT & Telecom industries. Disclaimer: This job is posted through WorkinAUS platform. Salary: $75094-85028 Job Publish: 30-04-2024 Job Expire: 30-05-2024

Applications close Sunday, 9 June 2024
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