Fixed-Term Contract (Maternity Leave Cover) Capalaba, QLD (Brisbane) Base salary from $55,000 depending on experience We're looking for a Customer Care and Office Administrator with experience in data entry and answering customer's queries online or over the phone. This is a fixed-term contract from June to January. About your new role: Provide outstanding front line customer service via phone and email, including customers who physically visits our HQ Factory Retail Store Assist the Sales Team with customer enquiries that require information from different departments within Sylvia P HQ Office administration tasks including entering customer orders into production software and setting up SKU's Some bookkeeping tasks using Xero What will you bring? Good oral and written English communication Willingness to assist and support others as required Organisational skills with a great eye for detail Prior experience in customer service and data entry Ability to effectively manage competing deadlines and priorities Knowledge or experience within the apparel/fashion industry is highly regarded. Knowledge in Shopify, Xero or similar is highly regarded. Why Sylvia P Group? Sylvia P Group is a global family of dreamers, creators, and makers who inspire girls and teens to celebrate themselves and their individuality. With over three decades of experience behind us, we’re continuously pushing forward in the sportswear, gymnastics, and activewear industries, designing and manufacturing garments in Brisbane, Australia. So why join us? Early finish on a Friday – start your weekend early Monthly team lunches and bi-annual parties Team events, outings, and everything in between Supportive Leadership Team Save on parking by utilising the free parking available Product discounts To know more about our company culture, please visit https://jobs.swagapp.com/organisations/sylvia-p-sportswear Apply now Join a company who truly values, develops and cares for its people If you are interested in this opportunity and meet the requirements outlined above, please apply now by sending you resume. Please also send your cover letter, we love to understand why you want to work for Sylvia P Group and the skills you will bring to this role Due to a high level of applications, please note only shortlisted candidates will be contacted.