: Position Title: Administration Officer - Alcohol & Drug Service Centralised Intake Employment Type: Maximum term Full-time (until June 2026) Hours per week: 38 Position Grade: Administration Officer Level 2 (Year 1-2) Salary: $61,879.91 - $63,932.61 base salary per annum Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019 Department Name: Alcohol and Drug Service, Darlinghurst Campus About us: St Vincent's Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate. Benefits of working at St Vincent's include: Generous salary packaging and Fitness Passport for eligible staff Opportunity to access a wide of range of clinical and non-clinical education programs Supported post graduate opportunities within applicable fields Career development opportunities across the St Vincent's Health Australia Network Employee Assistance Program Work/Life balance About the role: We have an exciting opportunity to work in a dynamic team leading our approach to the provision of quality care to clients of the Alcohol and Drug Service. The Intake Administrative Officer provides support to the Centalised Intake Team within the O'Brien Centre to deliver administrative services. The main duties include responding appropriately to a high volume of phone calls and emails and updating patient information management systems in accordance with the Networks Values and expectations. The Administrative Officer will also work as part of an overall administration team and assist with supporting their team members. Diversity and Inclusion at St Vincent's: St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability. Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2023_022) or subsequent revisions in force. Appointment and ongoing employment will be subject to continued compliance with this policy directive. About you: We are seeking a skilled and energetic Administration Officer who possess a passion for person centred care. We welcome applications from people who are organised and effective communicators who want to join a supportive administration team. Application Instructions: To have your application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the 'Selection Criteria' as below. Internal applicants i.e. current employees of St Vincent's Hospital or an entity of SVHA are required to apply via their Workday account. Selection Criteria: Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia Demonstrated front line customer service skills conducive with the values of St Vincent's Health Network. Demonstrated computer literacy with email and an electronic clinical information system. Demonstrated effective communication and interpersonal skills (verbally by phone and in person) Demonstrated effective time management and problem-solving skills. Demonstrated experience being able to work under pressure, without supervision and manage competing demands. Demonstrated experience using health information systems and handling confidential health information in accordance with privacy principles. Demonstrated commitment to own personal and professional development. If you have any difficulties accessing the Position Description for this role, please contact the Talent Team at svhs.recruitmentsvha.org.au who will gladly forward you a copy. Applications close on 15 May 2024 Position Description and Critical Job Demands Checklist: Review the following documents: Position Description Job Demands Checklist and Health Declaration How to Address and Upload Selection Criteria Contact Details: ICHP Admin Manager, Regan Gates & Lisa Gindein, 02 8382 1525, ICHPAdminManagersvha.org.au Alternate Contact: Closing Date: 15 May 2024 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareerssvha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct