Who we are: With local specialists in over 20 EFEX branches supported by our national reach, we’re industry-leading experts delivering simplicity to our clients - local, regional & national - with right-sized IT solutions that are just right for them. We have a down-to-earth, accessible approach, speaking business to business, to ensure IT is the best enabler of better business efficiency & productivity for our clients. The Role: As an Inside Sales Representative, your primary focus will be on engaging with our existing clients and uncovering new opportunities for upselling, cross-selling, and expanding our business relationship. You will utilize your exceptional communication and relationship-building skills to actively listen to our clients' needs and gather feedback, presenting tailored solutions that address their evolving requirements. Your efforts will contribute to driving client satisfaction, fostering loyalty, and boosting revenue through the identification and qualification of sales opportunities within our current client base. The Key focus areas: Client Relationship Management : Your primary focus is to proactively engage with our existing clients. This involves personalized outreach and relationship-building efforts to strengthen connections with our client base. Revenue Growth and Expansion : Your role involves attentive listening to our existing clients, understanding their needs, preferences, and feedback to uncover potential sales prospects. This entails pinpointing opportunities for upselling and cross-selling, ultimately driving revenue growth and broadening the range of product verticals and service offerings available to our clients. Collaboration with Sales Team : You will collaborate closely with the sales team to qualify and nurture the identified opportunities. Working together, you will ensure that the opportunities align with the company's ideal customer profile and have the potential to benefit from the products/services offered. This collaboration supports the lead-to-opportunity conversion process and contributes to the overall sales success of the company. About You: Previous experience in a sales and customer service-based role. Sales Acumen: A passion for sales and the ability to identify opportunities for revenue growth within existing client relationships. Excellent Communication: Exceptional verbal and written communication skills to engage with clients effectively and present tailored solutions. Client-Centric Mindset: Strong customer service orientation with a genuine interest in understanding and addressing client needs. Relationship Building: Demonstrated ability to build and maintain strong, positive relationships with clients. Time Management: Strong organizational skills and the ability to manage multiple tasks and deadlines efficiently. Technological Proficiency: Basic computer skills and familiarity with CRM software or lead generation tools are desirable. Motivated and Enthusiastic: A proactive and self-driven individual with a positive attitude and eagerness to contribute to the company's success. What we offer: Competitive base salary along with a commission structure that rewards high performers. Top achievers can earn $120k Supportive Work Environment: At EFEX, we foster a culture of collaboration, support, and mutual respect, where your contributions are valued and recognized. Birthday Leave: Take a well-deserved day off to celebrate your special day, because we believe in recognizing and celebrating our team members' milestones. Opportunities for Ongoing Growth and Development: Your career progression is important to us, and we provide the necessary tools, resources, and support for your professional development and growth. Varied and Engaging Role: With a diverse range of projects and clients, you'll face new challenges and opportunities for growth every day, keeping your work exciting and fulfilling. Central Adelaide CBD based office. Become a vital part of our sales team, focusing on generating new opportunities and driving business growth within our existing client base. Apply now and embark on an exciting journey in the world of sales and client relations.