Position Summary: At La Mer, your role as an Aesthetician is to provide facial and body treatments to enhance a client's personal appearance and overall wellness in the cabine. Support the counters to serve and sell to customers when not in the cabine room, as well as leading at or off counter customer eventing. You will also use your exceptional people skills to build collaborative working relationships with the rest of your dynamic team to ensure that the store meets the Company’s high standards of visual merchandising. If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. This position will have access to a range of confidential information and so will require the personal characteristics of discretion and integrity. Your roles and responsibilities include: - Provide an exceptional experience following the five steps of the La Mer Service Standards when on counter. - Learn La Mer facial protocols and be able to provide exceptional delivery of La Mer facial protocols to standard of the brand. - Recommend the appropriate regimen of skincare products for at-home use based on client’s concerns and lifestyle. - Pamper all clients and build loyalty through service excellence. Effectively manage appointments and follow-up, working to build long-term client relationships. - Understand, follow and maintain brand policies regarding store operation. - Ensure counter tools including tester unit, booklets and samples are well maintained and in good repair to align with brand standard. - Attend to basic cleaning periodically, throughout the day or as needed.