Genuine career opportunities with an organisation that invest in their staff development. Supportive, approachable, and encouraging team / management Stable organisation with over 3000 employees across ANZ with fantastic employee benefits program The Opportunity: This permanent full-time position is based in our Fairfield head office and will be required on-site 5 days a week. The core hours for this position at 8:00am – 4:30pm, Monday to Friday with no weekend roster. You’ll be the central point of contact for all parts related enquiries such as quotes, orders, status updates, dispatch and organising deliveries. This important role will assist the broader Parts and Service departments to maintain a high level of customer service. Role Located: Fairfield Komatsu benefits: Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits Financial: Income Protection Insurance provided through our company superannuation fund Career: Recognition, awards, flexibility, further education studies and internal career development Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents Yearly Bonus: Potential to receive a yearly bonus Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu What we are looking for: Parts interpreting / administration experience Knowledge of heavy machinery and mobile plant equipment is advantageous. Experience working with Microsoft Dynamics AX or 365 Able to provide a high level of customer service. Understanding of service department operations