About Us For over 40 years, CraigCare has been delivering clinical and relationship-based care that connects and enriches the lives of all of our residents, every single day. Our Vision is for older people to be connected to their community through wellness and excellent customer service. Our Mission is to care for our residents in a manner which enhances their quality of life within the community that they belong. We achieve this by providing the highest standard of aged care at all times which is delivered with honesty, warmth and respect. Our values guide everything we do on a daily basis and it is these values that makes CraigCare the trusted aged care provider it is today. About the Role CraigCare is seeking a dedicated full-time Administration Officer to join our team at our residential aged care home in Glenroy, Plumpton Villa. This position is a permanent full-time role, Monday to Friday. This role requires a warm and friendly demeanour, a can-do attitude and a willingness to lean in and provide support when needed. You’ll work autonomously and as part of a driven and caring team. The Administration Officer provides support to all services in our Home and is especially a key support to the Home Manager. The Administration Officer will act professionally and maintain the confidentiality, rights, privacy, and dignity of our residents, colleagues, and work-related information. Essential Requirements Ensuring a warm and welcoming reception service Provide high level of customer service to our residents, families and employees and all general enquiries Identifying opportunities for service improvement Management of rostering for all staff in the home (including leave) Assisting with processing of fortnightly staff payroll Accounts payable and receivable processing, petty cash and invoicing Assistance with recruitment and on-boarding processes for new staff Provide compliance support for audit areas and HR requirements Strong verbal and written communication skills Ability to effectively deliver on competing priorities and continuous improvements Strong understanding of basic Microsoft Suite programs Experience in aged care essential with 2 years with rostering Reception and other administration duties where required You would also need to have a current NDIS check clearance (or willing to obtain), proof of Rights to Work, and a current immunisation certificate (including influenza and vaccination against COVID-19, including booster). Culture and Benefits Learning & development . With over 40 years’ experience, we have created a culture and environment for our staff to learn and grow with opportunity of ongoing professional development. Wellness Program . This includes a comprehensive Employee Assistance Program, free to all employees and their families and free flu vaccinations each year. Remuneration and discounts . We offer a generous remuneration package. You can also take advantage of financial discounts across major retail, hospitality and health outlets. Free Parking . There is free parking in our secure undercover carpark. At CraigCare, we understand the immense value a diverse workforce brings to our organisation. We believe in creating an environment where individuals can feel comfortable being their authentic selves, and where everyone is respected and celebrated equally. We strongly encourage applications from individuals of all ages, genders, abilities, cultural backgrounds, and linguistic backgrounds, as well as from Indigenous Australians. Care to Join Us? Please apply now by clicking the "Apply for this job" button. Please note that only short-listed applicants will be contacted.