Join our specialist Datacom business and be part of a global company, Sonepar - the world leaders in the electrical wholesaling industry. About us Pacific Datacom (PDC) is a growing specialist distributor of copper, fibre and wireless premise network cabling products, UPS and materials. We supply to and service major certified Data & Communications installation projects and installers in the construction industry and have done so successfully for over 20 years. We are an integral part of Lawrence & Hanson – A Sonepar Company, a national electrical wholesaler with the largest distribution and support network of this kind in the country, which in turn is part of Sonepar, the largest electrical B2B in the world. About the role An exciting opportunity exists for a motivated Customer Service Officer to join the team. In this role you will be responsible for: Customer Sales across multiple product ranges Successful delivery of project driven business Contributing to the profitability of the business through sales growth and exceptional customer satisfaction Processing sales transactions and liaising with suppliers Providing product information to customers around pricing, availability, trade discounts, product returns and credits How can I tell if this role is for me? Experience in customer sales and service Proficient with computer technology and systems including Microsoft Office You are organised and exude professionalism Proactive, can do attitude and be able to multi-task in a fast paced environment Experience or product knowledge in the electrical, IT, data or telecommunications markets will get you off to a flying start but is not essential if you are passionate about learning our industry and product range Career driven with an appetite to develop your commercial aptitude What’s in it for you? Our heritage is strong – Lawrence & Hanson opened its doors in 1886 and we remain the most recognised electrical wholesaler in Australia Development – we invest in our people with a range of programs including externally recognised training A great place to work – we have fun and work hard as a high performing team Financial incentives – we reward our people with an attractive profit share scheme in each branch Local meets global – we are part of Sonepar, the world leader in B2B distribution of electrical products How to apply If your experience reflects the criteria outlined above, apply now . We know it might seem daunting, but give the video cover letter a go (on the next page) and tell us why you’d be great at a Customer Service Officer role. Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.