Join a busy psychology clinic as a Senior Medical Receptionist supporting the clinicians and team. Diverse role, located close to public transport. Are you a dedicated, organised, and compassionate individual with exceptional administrative skills? An exciting opportunity awaits to join a psychology and counselling service as a Senior Medical Receptionist. Currently they are seeking an efficient Senior Medical Receptionist/Team Manager to take responsibility of the day to day operations of a busy practice. Your daily responsibilities will include: Assisting the Director to monitor quality of services provided Dealing with any escalated client issues Identifying areas for improvement Contributing to and management of administration processes. Responding to psychologist's administrative requests Maintaining client confidentiality Managing reception staff schedule and supporting team Support in recruitment, induction and training Assisting with marketing activities and social media presence Maintaining positive relationships with key stakeholders Essential skills & experience Proactive approach to decision making and problem solving High level of communication skills written and verbal Previous experience managing staff and working in a medical setting. Strong interpersonal skills and emotional intelligence. Understanding the Medicare benefits schedule and Private Health Funds Able to work productively within a team environment and ability to communicate with a diverse range of people Strong computer skills with proven proficiency using practice management or CRM software (PracSuite) in a paperless environment If you're passionate about making a difference and have the skills to thrive in a fast-paced environment, we invite you to apply and become an integral part of our client's esteemed practice. To apply, please submit your resume/CV and a cover letter highlighting your relevant experience and why you're interested in this position. Silver Search Pty Ltd Specialists in Medical Administration roles: E: infosilversearch.com.au PH: 1300 557 046 W: www.silversearch.com.au