: Position Title: Alcohol & Drug Administration Officer Employment Type: Maximum Term Full time Hours per week: 38 Position Grade: Administration Officer Level 4 Year 1/2 Salary: $69,840.79 - $71,439.54 AUD base salary per annum Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019 Department Name: Drug & Alcohol Specialist Advisory Service (DASAS) / Safescript NSW (SCAL), Darlinghurst Campus About us: St Vincent's Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate. Benefits of working at St Vincent's include: Generous salary packaging and Fitness Passport for eligible staff Opportunity to access a wide of range of clinical and non-clinical education programs Supported post graduate opportunities within applicable fields Career development opportunities across the St Vincent's Health Australia Network Employee Assistance Program Work/Life balance About the role: We have an exciting opportunity to work in a dynamic team leading our approach to the provision of quality care to clients of the Alcohol & Drug Service. The DASAS / SCAL Administration Officer will be responsible for providing administrative services and support for the daily and ongoing operational and strategic demands of DASAS / SCAL, as directed by the management team and Inner City Health Administration Manager. This includes, but is not limited to collecting accurate healthcare information, maintaining accurate documentation, handling general enquiries, provision of customer service, updating and managing patient database systems, diary maintenance, secretariat meetings and other administration tasks. Diversity and Inclusion at St Vincent's: St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability. Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2023_022) or subsequent revisions in force. Appointment and ongoing employment will be subject to continued compliance with this policy directive. About you: We are seeking a skilled and energetic Administration Officer who possess a passion for person centred care. We welcome applications from people who are quick learners, team players and looking to broaden their experience within administration. Application Instructions: To have your application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the 'Selection Criteria' as below. Internal applicants i.e. current employees of St Vincent's Hospital or an entity of SVHA are required to apply via their Workday account. Selection Criteria: Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia Demonstrated high level organizational skills and ability to show initiative to prioritize and manage workload effectively and meet deadlines Highly developed skills in the use of the Microsoft Office suite programs, including Word, Excel, Outlook and PowerPoint, and a typing speed of minimum 50 WPM. Experience in working in a health care setting, including knowledge of patient administration systems and the ability to be compassionate and demonstrated sensitive approach if/when dealing with patients and carers, including a commitment to maintain confidentiality at all times. Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high-pressure, high-volume work environment. Demonstrated effective communication and interpersonal skills (both face to face and by phone) with awareness of cross-cultural issues and ability to interact and engage appropriately including with those from marginalized backgrounds Excellent analytical and problem-solving skills and the ability to diagnose, prioritise, troubleshoot and resolve issues. Applications close on 15 May 2024 Position Description and Critical Job Demands Checklist: Review the following documents: Position Description Job Demands Checklist and Health Declaration How to Address and Upload Selection Criteria Contact Details: ICHP Administration Manager, Regan Gates & Lisa Gindein, 02 8382 1525, ICHPAdminManagersvha.org.au Alternate Contact: Closing Date: 15 May 2024 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareerssvha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct