Are you a motivated individual with a passion for delivering outstanding customer service in the automotive industry? Your new company Essendon Isuzu UTE & MG, where automotive excellence meets unparalleled service and a high-performing culture. As a proud member of Autoleague, we're dedicated to upholding the core values of both Isuzu UTE & MG, ensuring every customer experience is exceptional. Our dealership boasts not only a reputation for distinction but also a vibrant and supportive management team that fosters growth and success. Join us in shaping the future of automotive excellence Your new role As a Service Receptionist, you will play a key role in providing exceptional customer service to our clients and ensuring the efficient operation of our automotive service department. Your daily responsibilities will encompass, but are not limited to, the following: Welcome and assist customers in a friendly and professional manner Answer phone calls and emails, directing inquiries to the appropriate department Schedule service appointments and manage the service calendar Maintain accurate records of customer interactions and service appointments Process payments and invoices for automotive services rendered What you'll need to succeed To be considered for the role, you must showcase the following: Previous experience in a customer service role, preferably in the automotive industry Excellent communication and interpersonal skills Strong organizational abilities and attention to detail Proficiency in computer applications such as MS Office Ability to multitask and work effectively in a fast-paced environment Willingness to learn and adapt to new tasks and responsibilities What you'll get in return Attractive Base Salary Superannuation Employee Recognition Program, Welcome Gift, Monthly BBQs, Paid Birthday Leave, Free Employee Assistance Program more Friendly & Supportive Senior Management Team Opportunities for Career Progression Autoleague is all about celebrating diversity, promoting equality, and fostering an inclusive working environment. We actively encourage people from a diverse background to apply. If you’re interested in this role, click 'Apply Now' or contact us at recruitmentautoleague.com.au to arrange a confidential chat. You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. All shortlisted applicants will be required to undertake a pre-employment check including police and medical check