Job Summary We are seeking a reliable and dedicated Medical Receptionist to join our team at The Tom Price Medical Centre. The role can be part-time or casual. The primary purpose of this role is to provide administrative support to Tom Price Medical Centre and doctors. The Company The Tom Price Medical Centre (TPMC) is located in the heart of the Pilbara region of Western Australia. TPMC has two General Practice clinics at Tom Price and Paraburdoo and provides medical professionals to the Tom Price Hospital Emergency Department. We are a friendly, dynamic and patient-focused team consisting of four doctors, three experienced administrative staff, and a practice nurse. You will be working in an environment that is dedicated to ensuring that patients receive the highest level of patient care in a comfortable environment. TPMC is backed by Private Emergency Health Australia (PEHA), which is Australia’s largest provider of outsourced private emergency departments. Responsibilities will include (but are not limited to): • Greet and assist patients • Manage the clinic schedule • Answer and direct phone calls, addressing inquiries and providing information to patients. • Manage patient information and ensure accurate record-keeping. • Collaborate with medical staff to coordinate patient care and address any administrative needs. • Manage patient billing, including private fees and Medicare • Maintaining clinic and reception areas • Performing other administration tasks as directed. Essential skills • Previous customer service experience • Good computer skills • Ability to use initiative and multi-task • Proven ability to work both independently and within a team • Positive attitude and passionate about delivering a high level of patient service • Warm and friendly personality Desirable but not essential skills • Experience in a medical administration role • Knowledge of Medicare, DVA and Work Cover • The ability to travel to our Paraburdoo Medical Centre for leave coverage would be ideal