Transport Customer Service — Smithfield, Parramatta Area

About us Stelno Logistics Services Pty Ltd is a young and dynamic Freight Forwarding Logistics business focusing on servicing direct importers. The team at Stelno Logistics Services Pty Ltd have autonomy to do what needs to be done and are supported through communication and experience. The business is developing a culture of high customer service, and this is being driven by our on-going commitment to the training of staff and providing an environment in which we can retain and empower the employees further in their own career development. What’s the Role? Stelno Logisics is seeking a highly motivated individual to join our growing team. The Transport Coordinator is responsible for providing the Customer Service aspects for transport & associated import and export functions for FCL, LCL & Airfreight shipments. We’ll trust you to: Managing all aspects of Airfreight, LCL, FCL, RORO, and/or Break-Bulk shipments. Monitor availability of cargo for both air and sea Monitor cargo, damaged/pilfered cargo, and handling of any claims arising Working closely with our 3PL to coordinate warehouse cargo transfers, container deliveries Liaise regularly with clients on delivery specifics including time, location, any special services required Establish and maintain strong client relationships with Stelno customers (internal and external), suppliers and service providers to provide exceptional services and customer satisfaction You'll need to have: Proficiency in Cargowise Excellent communication, customer service and problem solving skills Previous Experience in a similar cartage role If this sounds like you: Apply if you think we’re a good match. We’ll get in touch to let you know what the next steps are but, in the meantime, check out some of the benefits of joining Stelno below: Competitive salary Ongoing personal development, training and career progression opportunities Stelno is an Equal Opportunity Employer and we value diversity at our company Access to a variety of employee exclusive discounts on products and services

Applications close Sunday, 9 June 2024
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