Cadia a subsidiary of Jaybro Group is a wholesale plumbing and parts supplier servicing all of Australia, renowned for its product range supplying the national water management industry based in Orange. Cadia has enjoyed significant ongoing growth and is now seeking a customer focused and technically minded Sales Support Officer to join our friendly and engaging team, in Arndell Park NSW. You will be the first point of contact for customers and deliver WOW service via phone and email. Your proven strong communication, time management and organisational skills will ensure you build strong working relationships with customers to ensure return of business. Our dynamic, fast-paced and friendly environment will suit an energetic, bubbly self-starter with a can-do attitude who enjoys multi-tasking to juggle a range of priorities and is not afraid of change. This is a great opportunity for you to own the role and grow within the business You will be provided on-the-job training, mentoring and work in a supportive team environment. You will embrace our core values and go above and beyond for customers. Requirements Providing premium customer service 30-40 inbound calls Cross selling and upselling Quick turnaround of quotes Follow-up customer orders and deliveries Ability to multitask and assist Sales team Benefits Competitive $$$ Certified as a Great Place to Work® 2024 Hybrid model - Work from home 2 days a week Great company culture & high employee engagement Career advancement, personal training & development programs Dynamic and supportive Team If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now. As part of Jaybro Group's recruitment process an Online assessment & criminal history check will be required. We've known it for years, but now it's official - Jaybro Group is proud to be certified as one of Australia's Great Places to Work® Find out more: https://loom.ly/KTXai5M Only successful candidates will be contacted. Must have the right to work in Australia