Customer Service Officers required for Global, Australian-born organisation with clear progression and impressive training pathways The Company Our client is an Australian-born entrepreneurial organisation that now provides an impressive range products & services to more than 65 countries globally We are currently assisting them in the recruitment of a Customer Service Representative to join their close-knitcall centre in their conveniently located Condell Park office. They are looking for a candidate's who are comited to exellance, who are willing to learn and grow, with clear career progression available. They have a great support network available and focus on providing the highest customer service experience for their clients. The Role As a Customer Service Representative, your duties will include but not be limited to: Ensure all incoming calls and emails are handled in a friendly, professional manner Effectively Managing work orders in a timely manner through multiple portals. Building strong, long-standing relationships with clients Following up with various departments and technicians to ensure the best service possible. Scheduling Service calls Ensure all Systems are accurately updated Location: Condell Park - parking on site available Salary: $60-65K Super Attractive Bonus Hours: Monday to Friday - between 8:00am to 6:00pm (37.5 hour week) Office Based Training, with some WFH flexibility upon completion. You As a successful Customer Service Representative you will offer: Previous call centre experience is essential Excellent verbal and written communication skills Portal management experience - comfortable across Pronto or Salesforce is a bonus Strong attention to detail across data entry A passion to learn, with the drive to grow and progress A positive, confident approach to problem-solving Team player How to Apply We are actively interviewing for this role, so please don't hesitate in applying. Please send your resume to Carla by clicking the 'Apply Now' button.