flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. About the role: Open position across Melbourne Full-time hours Jobs are in urban locations and close to public transport: Elizabeth St location Easy to fill timesheet, on-time weekly payment, and option for Real-Time Remuneration As Customer Service Officer , your responsibilities will include: Answer incoming calls and respond to email correspondence in a fast-paced environment Display intermediate computer literacy skills and the ability to follow a process/script Build strong relationships with new and existing customer Process and track orders, and assist clients with transactions and inquiries Work effectively as part of a team environment to achieve own and team objectives Manage time and organise own workload against performance expectations Ensure all administrative compliance requirements, data entry and an efficient client engagement journey are met. Requirements: 1 year of call centre or inbound or outbound call experience is needed to apply Ability to work under pressure in a highly agile and fast pace operational environment. Solves problems while following a clear set of guidelines and rules. Demonstrates resilience and calm when dealing with complaints or challenging situations. Professional demeanour with a high level of integrity. Experience working in a call centre environment is desirable but not necessary. We are looking for a customer service superstar with excellent communication skills and a proven ability to communicate effectively and sensitively with a diverse range of people. Join the Hive and expand your opportunities: Apply once, access many. As a flexhive member, enjoy benefits like 50 retail savings, preferred super fund rate, and access to our learning platform (coming soon). By joining our talent pool, you'll be considered for multiple job opportunities. Our 4-step process: Submit Application Complete Work Preference Survey Onboarding Training flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100 staff, pay over 1200 temps in Australia & New Zealand and grow weekly. flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies. Join us on Insta: hiflexhive By applying, you accept to receive a follow-up email and text message to enter our qualification process.