The Company This is an opportunity to join an organisation who are at an exciting stage of growth servicing an exciting industry. Located in Port Melbourne, this company combines industry-leading business with ever-evolving technology. The Role In this high energy role, you will work with the IT Operations team to provide Level 2 support for a variety of different internal users and external clients. Please note for this role you MUST HAVE: Unrestricted working rights in Australia & eligibility for Government Security Clearance (Australian Citizenship required). Valid Driver's License Please note this will be shift based work between the hours of 6am-12am. All suitable applicants must be available to work during these hours. Your Skills & Experience 3 years in a service and support environment - preferably dealing with internal and external customers. Competent demonstrable Unix/Linux OS skills (you understand how to use Unix commands to support troubleshooting) Capability to review and update, and optimise scripts (Unix) Windows Server OS 2016/2019 skills (you understand how to use Windows commands to support troubleshooting) Capability to review and update, and optimise scripts (Win batch and PowerShell) Competent using utilities to troubleshoot application and network related problems. Practical understanding of networking systems (TCP, DNS, WAN, VLAN, VPN, basic switching technologies) Capability to use SQL queries to extract relevant data. About You You are a quick thinker, highly adaptable and you have a natural flair for solving problems. You are an excellent communicator and provide first-class customer service. You have amassed excellent experience to date, and now you are ready for a challenging but rewarding role that will further develop your skill set and set your career on a fast-track. What's on offer? An energised working environment where no two days are ever the same. Opportunities to be involved in innovative projects. Ongoing professional development and mentoring. A fun, flexible workplace and a company that champions work-life balance. Hybrid work for the early and late shift. Opportunity to possibly be taken on as a permanent employee. Potential for interstate travel. Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local. Job Ref number: 06810-0012960410 - JR By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.