THE ROLE The Housing Services Support Officer offers support to the housing team, which provides a needs-based housing assistance by sustaining tenancies, managing rental accounts, and undertaking inspections in relation to responsive and vacated maintenance. This position provides a broad range of administrative support functions to the Housing teams that support public housing renters across western metropolitan Melbourne. This is a great opportunity to gain experience and develop new skills and capabilities within a supportive and dynamic team environment. To succeed in this role, you will be: Enthusiastic, committed and an excellent communicator. Someone with good organisational skills and attention to detail. Able to cooperate show consideration, concern and respect when working with others. Interested in how government works. This is a Designated role: Only people who are current public housing or Aboriginal Housing Victoria renters are eligible to apply as per the Equal Opportunity Act 2010. We strongly encourage applications from: Aboriginal and Torres Strait Islander people. multicultural, multilingual and multifaith people. people from refugee backgrounds and people seeking asylum. people with disability. women and people of diverse genders. Applications from residents of public housing in Flemington, North Melbourne, Ascot Vale and Brimbank will be prioritised. COVID-19 VACCINATION The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status. HOW TO APPLY All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) portal. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.