Manage the service delivery, support and proactive maintenance of Bank's IT Infrastructure services and processes. Contribute towards maximising the availability and cyber protections of IT Infrastructure systems by enhancing resilience and recovery capabilities to minimising the impact of incidents. More autonomy, fewer barriers. The key objective of the role is to provide expert services responsible for the delivery of the Bank's projects in relation to planning, designing, building, testing, performance tuning and ensuring operational readiness of the Bank's IT Infrastructure services. The successful candidate will gather requirements for design, development and deployment of a platform or product ensuring adequate resiliency. This position is a two-year fixed term contract. Other key tasks will include: Collaborating with other IT teams including Network and Security. Facilitate the successful delivery of project requirements Deliver the required documentation, reporting and data collection for asset management, audit, standard operations and proactive management of the Bank's end-to-end IT infrastructure services and processes. Continuously improve systems to enhance the user experience, operate efficiently and cost effectively, including maximising automation and orchestration of implementation and ongoing operations Architecture and engineering of Microsoft Office 365 Groups, Teams, providing guidance and deep technical knowledge on various Teams architecture elements deployed in an Enterprise environment. Your team Be part of a team that supports each other and demonstrate growth mindsets. This role is part of the Corporate Services Group, Information Technology Department. The Corporate Services Group is responsible for the effective provision of information technology, workplace (asset management, facilities management, building security, and procurement) and data management services to support the delivery of the Bank's policy, operational and corporate objectives. Information Technology Department - responsible for transforming and developing the core IT functions that support the Reserve Bank's policy, operational and corporate objectives. Your background To be successful in this critical role you will possess; Hands on experience in Exchange online migrations Experience in Microsoft365 Platform Management Experience in Microsoft Defender for Exchange and cloud applications Experience Azure AD- Conditional Access Interest in Cyber Security especially on vulnerability management. 7-10 years of demonstrated IT experience in a service delivery or system administration role. Experience of automation of system administrative tasks especially on software updates. Be proactive in taking initiatives to automate manual tasks. Willingness to maintain, or undertaken provided training to acquire, IT and industry related certifications as products are updated/released. Desired skills / knowledge Microsoft Intune ( MDM/MAM) Purview Implementation , Policy Config Microsoft Defender - Cloud Apps Zscaler - ZPA and Certbase Auth Azure AD -, Access Management , Conditional Access Entrust Certificate Authority Microsoft Teams - Admin Microsoft Teams - Voice Mail Microsoft Teams - AV Be More Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the Bank forward as an organisation. Be more means you can do more, for yourself and for Australia. Why RBA? Through the pursuit of national economic policy objectives and associated activities in financial markets and banking, the RBA makes an important contribution to the Australian economy. We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect, while promoting the public interest through our efforts. Your application should include a resume detailing your experience and qualifications. The Reserve Bank of Australia is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility. Few places give you the balance of professional challenge and a management culture that not only supports but encourages you to live a full life outside of work and be more. Application Close : May 12, 2024 .