Some of your responsibilities will include:- Work as part of a small team and liaise with a range of stakeholders to ensure the efficient operations of the unit.- Deliver frontline customer service by assisting with customer enquiries and complaints and providing information and guidance.- Maintain knowledge and understanding of procedural and legislative guidelines to support your delivery of customer service.- Contribute to the administration of passenger and school transport products by processing applications, maintaining record management systems, and ensuring accuracy of data. Applications to remain current for 12 months. Job Ad Reference: QLD/559401/24 Closing Date: Friday, 3 May 2024