Job Description What we want from you First and foremost you will have the usual traits of a good human; a humble, respectful and collaborative attitude with an ongoing drive to improve yourself and those around you. With confidence in your skills you will be opinionated but not dogmatic, always remaining open-minded. Because we’re individually only as good as the collective team. You are also ready and willing to step up as every team member is expected to take on product ownership responsibilities. Your skills Lumin is a pioneering organisation dedicated to enhancing the lives of vulnerable individuals through technology. Our mission is to provide accessible solutions that empower everyone, regardless of their abilities or technological proficiency. We're in search of an exceptionally experienced Senior UX/UI Designer & Art Director who excels in tackling complex challenges and possesses a wealth of expertise in creating inclusive, visually stunning user experiences across diverse platforms and devices. Assist Lumin product and tech team across the full Customer Journey and mapping of the end to process. Create detailed customer journey maps to visualise the end-to-end customer experience, identifying pain points and opportunities for improvement. User-centered design approach and principles to design intuitive and user-friendly customer interfaces across our products, feature and services. As an experienced UX/UI Designer & Art Director at Lumin, you will lead our design endeavours with a focus on elevating accessibility, innovation, and artistic direction. Your role will involve crafting intuitive interfaces that cater to users with diverse needs, including those with mild cognitive impairment, dexterity issues, or poor vision. Additionally, you'll have the pivotal task of shaping the visual identity of Lumin through art direction, ensuring consistency and impact across all brand and marketing materials.