Responsibilities Provide IT support to assist the day-to-day running of the business. Assist when required with IT Projects and Initiatives Install, configure, repair, and replace end-user computer hardware Provide Office365 software support Monitor and maintain computer systems and networks. Respond in a timely manner to service issues and requests. Providing technical support across the company Requirements Qualifications and experience with providing IT Technical Support and Systems Development Office365 and Microsoft Azure Incident Response, Support and Management Office365 / Active Directory User Account Management Network Configuration and Support Laptop/Desktop Configuration, Deployment and Support. Strong attention to detail and outstanding customer service skills Highly organised team player with the ability to prioritise and delegate in day-to-day activities. Good verbal and written communication and presentation skills. Ability to work well under pressure whilst maintaining a high level of accuracy. Advanced analytical thinking and problem-solving skills. Ability to work independently using own initiative Thorough knowledge and hands on experience with IT systems, software packages and network activities. Demonstrated good safety record and knowledge of Occupational Health & Safety. Current National Police Clearance.