Utilise your strong Customer Service experience to win this role where you will be dealing with Architects, Designers, Project Managers and Builders. Located in Arndell Park with onsite parking Long-term career opportunity with a business that believes in work life balance No Travel required / 8:30am to 4:30pm OR 9:00am to 5:00pm About The Company Our client is an Australian-owned market leader that has not only survived but thrived and expanded its market share. They offer a transparent atmosphere where everyone is passionate about what they do. You’ll love coming to work every day in an exciting and energetic workspace. About the Role As the Specification Coordinator, you will proactively research and engage with businesses to gain product specifications and sales . Key Responsibilities Identify customer needs and build relationship with Architects, Designers, Project Managers and Builders to maximise the sales value of company products sold. Focus on “orders” by providing follow-up to customers to ensure all samples and/or quotes are received and considered. Research new project and new account opportunities to gain product specifications and sales. Ensure all customer accounts are given the correct technical advice in how to specify our products for their projects. Assist in forecasting material and sales for all projects to ensure we have adequate stock available when required. Maintain regular contact with existing customers and build strong relationships. Skills and Experience At least 2 years’ experience in a similar role or a proactive outbound customer service role Prior exposure to needs-based selling techniques Demonstrated capability in meeting established Key Performance Indicators (KPIs) Exceptional verbal and written communication abilities Superior telephone etiquette and customer service prowess Capacity to manage multiple responsibilities and meet deadlines effectively Click the " APPLY " button now