We have an exciting opportunity available for an experienced Customer Service Representative to join a leading manufacturing company Position available for individuals experienced with high volume inbound experience and great attention to detail who will play a vital role in delivering exceptional service and ensuring customer needs are met Responsibilities: Handle incoming calls and emails from customers inquiring about our products and services Accurately process orders and maintain customer records in our system Provide precise and timely information regarding pricing, availability, and service options Professionally and promptly resolve customer complaints and issues Collaborate seamlessly with our sales team to consistently exceed customer expectations Candidate Requirements: Excellent communication and interpersonal skills Previous experience in building supplies (highly advantageous) Previous experience with various customer service systems Strong attention to detail and order processing experience The ability to thrive in a fast-paced environment Proficiency using Microsoft Office (required) Benefits: Competitive salary above market rates Located 20 minutes away from Port Macquarie beach Join a market-leading company in the building industry Join a diverse and collaborative team dedicated to excellence Training and support provided HOW TO APPLY Please send an up to date resume highlighting your relevant experience. We will contact selected candidates for interviews. Note: Only applicants who meet the requirements will be considered. Thank you for your understanding. At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment. We look forward to receiving your application