Come aboard on this dynamic and fast-paced role where every day brings new challenges and opportunities to excel You'll play a vital role in ensuring the smooth functioning of our office. Busy at Work, t he Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers and apprentices. We offer advice and tailored support for apprentices, trainees, and businesses to support successful careers and skilled, productive workplaces. Job Description About the role… As the backbone of our office operations, you'll assist the team in various tasks, from coordinating meetings to managing travel arrangements. You'll also play a vital role in ensuring the smooth functioning of our office, handling everything from office supplies to local event organization. Some of the responsibilities include: Assisting with administrative tasks including sign-ups, client contacts, mentoring programs, gateways, and marketing efforts Offering general reporting support as required by the State Manager Liaising with internal and external stakeholders on information requirements Working with strict KPI timeframes and accuracy Acting as the point of contact for building facilities management Handling the main reception telephone line and ensuring coverage during absences Coordinating local staff meetings and managing office mail Overseeing stationery orders, photocopier maintenance, and local IT requirements Desired Skills and Experience Personal Attributes Great communication skills Exceptional empathy, fostering relationships built on trust and integrity Proactive and self-managing, adept at prioritizing tasks and meeting deadlines Confidence working autonomously Passion for client service and dedicated to making a positive impact Self-motivated with an enthusiastic approach to daily business operation Value-Added Experience Experienced in customer-focused administration Excellent organization and time management Strong communicator and stakeholder updater Skilled in process improvement and decision support Independent worker with a proactive learning approach Team support experience Proficient in MS Office Suite What we can offer? Full-time contract until June 30, 2026 Tools of Trade: training, vehicle, laptop, and phone Flexible working arrangements Competitive Salary packaging (save on tax) Mobile, health and wellbeing allowance Additional wellbeing leave ( extra 13 days on top of your annual and personal leave) Corporate health insurance discounts Employer of Choice in The Australian Business Awards 2021 Your Next Steps Thank you for your interest in this opportunity with CoAct. To apply, we kindly request that you submit your resume and cover letter via the " Apply Now " button. At CoAct, diversity and inclusivity are core values . We believe in equal opportunities for all and welcome qualified applicants from diverse backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. If you have any questions about the position or the application process, please do not hesitate to contact our Recruitment Specialist, Suelen, at recruitmentcoact.org.au All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.